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Adoption Credit for Failed Adoption

DME-CPA
Level 2

I have a client who had a failed adoption in 2021. Some of their adoption expenses were paid in 2020, so they should be able to get a credit for those expenses in 2021. However, I cannot get Form 8839 to generate without a name, SSN, and DOB being present. This information does not exist, so how do I force the 8839 to generate and calculate the credit? I am aware that this will need to be a paper filing. 

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