Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- Lacerte Tax
- :
- Lacerte Tax Discussions
- :
- 8615 family link
8615 family link
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Rhondah1
Level 1
03-18-2022
07:42 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I spent probably 2 + hours yesterday on phone with inept support related to family link and Form 8615. I was literally told, "I cannot escalate you or I will lose my job". The second call, after 13 minutes of explaining the issue, the "support" person said, "is this on a 1040?"
Numbers pulling into the calculation are incorrect for the child's return.
I really need help on this issue and it appears to me there may be a programming error on this.
Labels
2 Comments 2
George4Tacks
Level 15
03-19-2022
11:05 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Correct the numbers on the parents return would seem like a simple solution.
Here's wishing you many Happy Returns
