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- Missing Data in SubClient Tables with latest SDK (418)
Missing Data in SubClient Tables with latest SDK (418)
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Steffan
Level 2
09-30-2023
11:02 AM
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Hello,
With the latest two SDK releases 417 and 418, there seems to be issues with accessing the new SubClient tables. For example:
2022 - Individual
-Detail-SubClientInfo - this table returns no rows
-Detail-SubClientStateInfo - this table returns no rows
2021 has a different issue:
2021 - Individual
-Detail-SubClientInfo - error: table or view not found
-Detail-SubClientStateInfo - this table returns no rows
Is anyone else experiencing these same issues?
2 Comments 2
murari316
Employee
09-30-2023
02:07 PM
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Hi Steffan
Can you try with a new TaxReturn and confirm if issue is persisting? if not then 417 might have caused the issue for the TaxReturns that you're seeing 0 SubClients and SubClientStates.
john_samuel
Employee
10-01-2023
07:28 AM
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If you connect between tax year (2021 and 2022) can you pls try close your application and try and that should work for you.
John Samuel