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When opening a client on a different computer the changes are not there

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Level 1
We opened a client on a different computer and the changes we made were not there.  It had reverted to the original information
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Level 15

FWIW...you aren't alone:

https://accountants-community.intuit.com/questions/1892125-the-accountants-will-make-changes-in-the-...

But there isn't a real solution discussed.  Oops, well, maybe.   Here's a cut/paste in case you aren't a LTUG member:

To Lacerte's credit, Chris Bagget from the Supportability Analyst team reached out to me to troubleshoot.  We discovered that Sync Center was active on my server workstation.  Once we deactivated it and restarted the machine, the problem went away.



Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches

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Highlighted
Level 15

FWIW...you aren't alone:

https://accountants-community.intuit.com/questions/1892125-the-accountants-will-make-changes-in-the-...

But there isn't a real solution discussed.  Oops, well, maybe.   Here's a cut/paste in case you aren't a LTUG member:

To Lacerte's credit, Chris Bagget from the Supportability Analyst team reached out to me to troubleshoot.  We discovered that Sync Center was active on my server workstation.  Once we deactivated it and restarted the machine, the problem went away.



Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

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