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When are the Louisiana Non-Resident forms going to ready......this is ridiculous! Intuit needs to support their professional products better than this....

KTMPP
Level 1

I just did the latest update and the LA Non-Resident forms are still saying "unavailable" until it has been released by the State and Lacerte.... and the next Lacerte 2019 program update per the schedule is on 2/20... that is a whole week away...the LA Dept of Revenue website shows the forms are available so seems like a Lacerte issue, not the State . This is ridiculous! Our firm has been using Lacerte for 20+ years and have been happy with the product but they are obviously more focused on their consumer products and leaving their professionals behind to be sitting here 2 weeks into February and having to tell our clients for yet another week that the forms are still not available so we cannot file your returns yet and in response they tell us that they can get online and file using the Turbo Tax product line. So we have already completed the returns and we are supposed to be the professionals but are sitting here with our 'hands tied' because the forms are unavailable for Lacerte users.....Lacerte will not even allow us to print the draft version of the forms to be able to attach it to the clients resident tax return as required for the credit for tax paid to another State.....a little aggravated this morning is a understatement. I tried to call customer service this morning to complain, instead of making this post, but they are not open yet so here it is...

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tpherson
Level 1

I'd like to know this also.  Forms availability issues with Lacerte is making us look bad with our clients.  This is supposed to be professional software, makes us look anything but professional when we are sitting on returns for a month because we don't have the appropriate forms.

 

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KTMPP
Level 1

Did my 02/20 update last night and STILL CANNOT FILE LA Non-Resident Returns...... Intuit, come on I want to hear your excuse for why your cheapest consumer product Turbo Tax users can file but your professional users are sitting here looking extremely UN-professional......maybe I need to learn how to use that product instead of renewing Lacerte for next year or maybe, after 25+ years, it is time to completely end our firms relationship with Intuit products all together!