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ITA Pop-up: Couldn't find your firm address

IntuitGabi
Community Manager
Community Manager

Did you recieve the pop-up "Couldn't find your firm address"? We need your firm's address to proceed further.

To continue with Tax Advisor, here’s how you update your address:

  • When you select “Update Address”, you will be taken to ProConnect Tax in a separate tab.
  • Update your address under “Firm Information” and save the address.
  • Browse to Intuit Tax Advisor, close the pop-up. The page will automatically refresh - and you can continue to payment

 

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