lisacslater's Posts

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lisacslater's Posts

Today a representative and I spent nearly an hour on the phone trying to get Maximum Roth Contributions to populate. The taxpayer is waiting on the tax return and me to tell them what their contribut... See more...
Today a representative and I spent nearly an hour on the phone trying to get Maximum Roth Contributions to populate. The taxpayer is waiting on the tax return and me to tell them what their contribution limit for the year is. What the representative and I did not know is that on the IRA Contribution Worksheet, an amount must be input for ROTH Contributions and then the Roth IRA Contribution Worksheet populates. It would be helpful if there was a checkbox for maximum contribution (similar to with SEP/Keogh) and not force us to enter bogus information trying to get to a maximum amount by trial and error. This is not only inefficient but the bogus amount that was input into this return caused the taxpayer to owe an additional amount for excess contributions. If I had not been paying attention, I may have thought that since they could not make any contribution that everything was ok and just continued on with my return. In summary: Please provide a checkbox to calculate maximum IRA/Roth contributions based on tax return information as it actually is.
I'm not sure if this applies to your situation or not, but I just spent 12 hours trying to get a return filed that had the same error. My call to Intuit resulted in them scratching their heads and u... See more...
I'm not sure if this applies to your situation or not, but I just spent 12 hours trying to get a return filed that had the same error. My call to Intuit resulted in them scratching their heads and unable to figure out what was wrong as well. I had resolved myself to just doing the return in ProConnect Tax Online because there was nothing else I could do and needed to file the return. The only reason I ended up going back to ProSeries was because DEPRECIATION DID NOT TIE OUT BETWEEN PROSERIES AND PROCONNECT. I was going to have to re-send the return for signature at the S-Corp level, re-send all K-1s, Correct all Shareholder returns... I was getting very frustrated. My significant other came in from working and we were going through the issues. As a last resort, I showed him the 3 attachments to the return because we were checking the total characters in the path of the upload to ensure they didn't exceed the 250 limit imposed by Windows. The file length was fine BUT the SIZE of the files was enormous. They were pages that had signatures that my clients took a photo up and sent to me. We compressed the files and viola... returns processed and were successfully submitted.    
Hi there. I am running into this issue now but use ProSeries - same problem though. It seems the way the IRS wants this handled is... Shareholder distributions exceed basis so basis =$0 Capital Ga... See more...
Hi there. I am running into this issue now but use ProSeries - same problem though. It seems the way the IRS wants this handled is... Shareholder distributions exceed basis so basis =$0 Capital Gains are reported on the Individual 1040 but according to what I've been reading: it is NOT reported on the K-1... so HUGE margin for error here... Anyone completing the Individual return must know about the excess basis to report it as LTGC on the 1040. Basis is NOT increased because it is only getting UP to $0 by reporting the LTCG.
I filed my US Resident Foreign Income on a W-2 with no EIN and had ProSeries skip the error checking... The return was rejected: Error Detail: This return could not be processed for e-filing due t... See more...
I filed my US Resident Foreign Income on a W-2 with no EIN and had ProSeries skip the error checking... The return was rejected: Error Detail: This return could not be processed for e-filing due to incorrect or missing employer EIN or incomplete employer business name. Error Resolution: For each W-2, Wage and Tax Statement, verify that the Employee SSN, Employer ID Number (EIN) and Employer Name are entered correctly. The Employer Name is entered correctly.
I have never noticed this button either.  I have been getting this message for over a month and a half. I even called ProSeries Support and they stated that the IRS was still not accepting 2018 ret... See more...
I have never noticed this button either.  I have been getting this message for over a month and a half. I even called ProSeries Support and they stated that the IRS was still not accepting 2018 returns in the 2020 filing season and I just needed to wait. That I would be notified via my software in an Alert when they began accepting returns again. I kept trying over and over and searching for anything official saying that returns for 2018 were not being accepting and could not locate anything. Finally, today, I ran across this post and low and behold, once I "refreshed installed products" I updated for about 5 minutes, which is an incredible amount of time, as you all probably know. After the updates installed, I attempted to eFile my client again... viola - SUCCESS! I probably could have filed him WEEKS AGO! Thank you to the Support Group!!!!