KTMPP's Posts

KTMPP · ‎03-11-2020

It is in the 40.0310 release, maybe your internet connection is down and not retrieving the latest update???

KTMPP · ‎03-06-2020

Not only is the form available for Intuit's Turbo Tax, I talked to someone who uses Intuit's Pro Series and no issue for them being able to file the LA NR form so again, Intuit's resources appear to ...

Not only is the form available for Intuit's Turbo Tax, I talked to someone who uses Intuit's Pro Series and no issue for them being able to file the LA NR form so again, Intuit's resources appear to be focused on supporting their lower tiered tax products. We gave up on Intuit having them ready for their highest professional and premium cost tax software, Lacerte..... We ended up downloading the PDF version of the form from the LA Dept of Revenue website and hiring someone to fill in the information for each return. Then, of course, you have to re-review that the input was correctly entered....but then you can use that PDF to attach to your Resident State tax return and also to use for the client to have a copy of their LA NR Return. It works but certainly does not ease the frustration of more time+less efficiency = increased (non-recoverable) costs $$!

KTMPP · ‎02-27-2020

Ross, Based on your post, I guess I can hold off on asking all of our personnel to stop working mid-day today when the 02/27 update is released and assume the forms must still not be included in thi...

Ross, Based on your post, I guess I can hold off on asking all of our personnel to stop working mid-day today when the 02/27 update is released and assume the forms must still not be included in this release either? I completely understand your explanation in the response below and appreciate you replying to the post, however as you have seen by others that have commented, Lacerte users pay the premium price for Intuit's tax software and in return Lacerte should be Intuit's # 1 priority. If the Company's software engineers were able to develop and draft an acceptable LA NR form that was accepted by the State in their other (free and cheap) versions of tax software products but the same form drafted for Lacerte was not accepted, sounds to me like the team of Lacerte engineers needs to be demoted and the Turbo Tax engineers promoted.....

KTMPP · ‎02-25-2020

Where did you find a listing that provides the Forms with specific dates they are to be ready? I just downloaded the 02/25 update and the LA Non-Res. still isn't ready...... At this point, I thought ...

Where did you find a listing that provides the Forms with specific dates they are to be ready? I just downloaded the 02/25 update and the LA Non-Res. still isn't ready...... At this point, I thought if I could at least tell my clients a specific date we expect it instead of thinking it will be on the next general update that is scheduled and being incorrect yet another week, maybe I won't look quite as d*mn incompetent....

KTMPP · ‎02-21-2020

Did my 02/20 update last night and STILL CANNOT FILE LA Non-Resident Returns...... Intuit, come on I want to hear your excuse for why your cheapest consumer product Turbo Tax users can file but your ...

Did my 02/20 update last night and STILL CANNOT FILE LA Non-Resident Returns...... Intuit, come on I want to hear your excuse for why your cheapest consumer product Turbo Tax users can file but your professional users are sitting here looking extremely UN-professional......maybe I need to learn how to use that product instead of renewing Lacerte for next year or maybe, after 25+ years, it is time to completely end our firms relationship with Intuit products all together!

KTMPP · ‎02-14-2020

I just did the latest update and the LA Non-Resident forms are still saying "unavailable" until it has been released by the State and Lacerte.... and the next Lacerte 2019 program update per the sche...

I just did the latest update and the LA Non-Resident forms are still saying "unavailable" until it has been released by the State and Lacerte.... and the next Lacerte 2019 program update per the schedule is on 2/20... that is a whole week away...the LA Dept of Revenue website shows the forms are available so seems like a Lacerte issue, not the State . This is ridiculous! Our firm has been using Lacerte for 20+ years and have been happy with the product but they are obviously more focused on their consumer products and leaving their professionals behind to be sitting here 2 weeks into February and having to tell our clients for yet another week that the forms are still not available so we cannot file your returns yet and in response they tell us that they can get online and file using the Turbo Tax product line. So we have already completed the returns and we are supposed to be the professionals but are sitting here with our 'hands tied' because the forms are unavailable for Lacerte users.....Lacerte will not even allow us to print the draft version of the forms to be able to attach it to the clients resident tax return as required for the credit for tax paid to another State.....a little aggravated this morning is a understatement. I tried to call customer service this morning to complain, instead of making this post, but they are not open yet so here it is...

KTMPP's Posts

KTMPP's Posts

Re: When are the Louisiana Non-Resident forms going to ready......this is ridiculous! Intuit needs to support their professional products better than this....

Re: When are the Louisiana Non-Resident forms going to ready......this is ridiculous! Intuit needs to support their professional products better than this....

Re: When are the Louisiana Non-Resident forms going to ready......this is ridiculous! Intuit needs to support their professional products better than this....

Re: When are the Louisiana Non-Resident forms going to ready......this is ridiculous! Intuit needs to support their professional products better than this....

Re: When are the Louisiana Non-Resident forms going to ready......this is ridiculous! Intuit needs to support their professional products better than this....

When are the Louisiana Non-Resident forms going to ready......this is ridiculous! Intuit needs to support their professional products better than this....

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