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Can't open paid preparer window on Form 941

HouHwangCPA
Level 1

Lates version of EasyACCT.

On the Form 941 window, click the paid preparer, window won't open normally. 

It actually opens but won't show, leaving a "freeze-like" software UI.

After click "Esc", software returns to normal UI.

Tried all methods, including Quickbooks Tool Hub, reinstall and restore missing and damaged files on EasyACCT.

All necessary frameworks seem to be installed.

Please help.

0 Cheers