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Idea Exchange: Getting Started Guide

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Community Manager
Community Manager

Do you have ideas?  We want to hear them!

You can share ideas or feedback about our product or community by submitting ideas in our Idea Exchange.

How does it work?

It’s simple! 

  1. You have a great idea on how to improve your software or the community.
  2. You submit your idea on the Idea Exchange board applicable to you.
  3. Fellow community contributors will vote or comment on your idea. 
  4. The Community Management and product development teams will review and make appropriate updates on your idea, either moving the idea forward or rejecting it.

Are there any best practices to submitting ideas?

There sure are! 

  1. Be descriptive! Use as many words as you need to to tell your story. 
  2. Stick to the subject. Make sure your idea is relevant to how to improve community. Ideas about improving one of our tax softwares may not receive any action since this idea exchange is about community. 
  3. Engage in thoughtful discussion with other community members. Not everyone may understand your idea at first, be ready and willing to have thoughtful conversations about your idea with others. 

How does my idea reach Intuit?

Once an idea is submitted, it needs to reach 50 votes before the product or community team will review the idea; Ideas below 50 votes may be reviewed at Intuit’s sole discretion. Once an idea has reached the required number of votes to be considered, the product development and community team will review ideas that qualify and provide feedback on these ideas. This process happens once a month, usually around the last day of the month.

What do the statuses mean?

New - This idea is new and has had no attention from the community/development teams.

Needs more information - The community/development team is interested in this idea, but we need more information.

Under review - The community/development team is interested in this idea and we’re currently exploring the logistics of implementing this idea.

Accepted - This idea has been accepted by the community/development team and we are working with development to implement this idea in community/the product.

Declined - This idea has been reviewed by our community/development team. After further review, we will not be moving forward with this idea.

Implemented - This idea was submitted by a community member and approved! This idea has been implemented in the community/the product.

Where can I submit my ideas?

Right now, we have idea exchange board for the following: 


**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Accept as solution"