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System requirements for ProSeries and Fixed Asset Manager

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System requirements for ProSeries and Fixed Asset Manager

For important information about using Internet Explorer, click here.

What are the system requirements for ProSeries for tax year 2021?

Below are the recommended and minimum system requirements for tax year  2021. We strongly suggest using the recommended system requirements if you have more than 1,000 client files, if the federal 1040 and all individual states are installed, or if you prepare large, complex returns.

Standalone system requirements

Below are system requirements for 2021 ProSeries Professional, 2021 ProSeries Basic, and 2021 Fixed Asset Manager.

Add-on Components:

  • Microsoft .NET Framework 4.8 (Download here)
Standalone system Recommended Minimum
Computer processor Intel Core i5 or better, with 2.5 GHz +
(or equivalent processor)
2.0 GHz
Installed random access memory (RAM)
8 GB RAM or more
8 GB RAM
 
Based on continued performance testing, the minimum RAM requirement is 8GB. If you are running ProSeries on a computer with less than 8GB of RAM, you will experience slower performance when opening the program and completing tax returns. To improve performance, we recommend upgrading your RAM to 8GB or more.
Free hard drive spaceSolid State (SSD)Hard Disk Drive (HDD) with at least 4GB available
Operating system
Windows 10 (64-bit)
Windows 11
 
Since Windows 10S doesn't support the installation of applications outside of Microsoft's app store, ProSeries use isn't supported by Windows 10S.
Windows 8.1 (64-bit)
Printer Any PCL 5E or higher compatible printer with 32 MB of printer memoryAny PCL 5E or higher compatible printer with 32 MB of printer memory
Internet connection High-speed internet connection (for example, fiber optic or cable)High-speed internet connection (for example, DSL, cable modem, or satellite)
Browser
Latest versions of Google Chrome, Mozilla Firefox, or Microsoft Edge
A recently updated version of any available web browser is recommended for an optimal experience

Network File Server requirements (if using ProSeries Network Version)

Network systemRecommendedMinimum
File Server computer processor
Dedicated File server, 2.0 GHz CPU or faster
2.0 GHz CPU as a dedicated File server
File Server installed random access memory (RAM)
8 GB RAM or more on the file server
8 GB RAM on the file server
Operating system for File Server Windows 10 (64-bit) or 11
Windows Server 2016
Windows 8.1 (64-bit)
Windows Server 2012 Standard
Network infrastructure 100 Mbps connection environment54 Mbps connection environment - includes wireless environments

Additional information:

  • DVD-ROM Required if installing from DVD but not required if installing from a download
  • We can't guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we don't support. ProSeries Technical Support won't be able to help customers solve problems in unsupported environments in tax year 2021 or prior tax years.
  • While some customers run ProSeries in a Windows emulation environment (i.e Virtual Machine) on the Apple MacOS operating system, support for this type of install may be limited. Customers using the Apple MacOS may wish to use our online or hosted software options instead. See for more information on ProConnect Tax for our online tax product or Tax Software Hosting for ProSeries.
  • Network-attached storage (NAS) isn't supported due to the lack of a Microsoft Windows-based operating system.
  • Terminal server environments aren't supported.

Prior-year system requirements

Below are the Recommended and Minimum system requirements for tax year  2020. We strongly suggest using the Recommended system requirements if you have more than 1,000 client files, the federal 1040 and all individual states are installed, or you prepare large, complex returns.

Standalone system requirements

Add-on components:

  • Microsoft .NET Framework 4.8 (Download here)
Standalone system Recommended Minimum
Computer processor Intel Core i5 or better, with 2.5 GHz +
(or equivalent processor)
2.0 GHz
Installed random access memory (RAM)
8 GB RAM or more
8 GB RAM
 
Based on continued performance testing, we have increased our minimum RAM requirement to 8GB. If you are running ProSeries on a computer with less than 8GB of RAM, you will experience slower performance when opening the program and completing tax returns. To improve performance, we recommend upgrading your RAM to 8GB or more.
Free hard drive spaceSolid State (SSD)Hard Disk Drive (HDD) with at least 4GB available
Operating system
Windows 10 (64-bit)
 
Since Windows 10S does not support the installation of applications outside of Microsoft's app store, ProSeries use is not supported by Windows 10S.
Windows 8.1 (64-bit)
Printer Any PCL 5E or higher compatible printer with 32 MB of printer memoryAny PCL 5E or higher compatible printer with 32 MB of printer memory
Internet connection High-speed internet connection (for example, fiber optic or cable)High-speed internet connection (for example, DSL, cable modem, or satellite)
Browser
Internet Explorer 11.0
Internet Explorer 11.0 or later

Network File Server requirements (if using ProSeries Network Version)

Network systemRecommendedMinimum
File Server computer processor
Dedicated File server, 2.0 GHz CPU or faster
2.0 GHz CPU as a dedicated File server
File Server Installed random access memory (RAM)
8 GB RAM or more on the file server
8 GB RAM on the file server
Operating system for File Server Windows 10 (64-bit)
Windows Server 2012 Standard
Windows Server 2016
Windows 8.1 (64-bit)
Network infrastructure 100 Mbps connection environment54 Mbps connection environment - includes wireless environments

Additional information:

  • DVD-ROM required if installing from DVD but not required if installing from download
  • We can't guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we don't support. ProSeries Technical Support won't be able to help customers solve problems on unsupported environments in tax year 2020, or prior tax years.
  • While some customers run ProSeries in a Windows emulation environment (i.e Virtual Machine) on the Apple MacOS operating system, support for this type of install may be limited. Customers using the Apple MacOS may wish to use our online or hosted software options instead. See for more information on ProConnect Tax for our online tax product or Tax Software Hosting for ProSeries.
  • Network-attached storage (NAS) isn't supported due to the lack of Microsoft Windows-based Operating System.
  • Terminal server environments aren't supported.

What's new for 2019

  • ProSeries will follow a similar schedule as Microsoft and will end support for Windows 7 in tax year 2019. Learn more here.
  • ProSeries will only support 64-bit operating systems and processors in tax year 2019.
  • ProSeries will partner with Right Networks to begin supporting a Cloud (Hosted) environment. Refer to this link for more information.

Standalone system requirements

Standalone system Recommended Minimum
Computer processor Intel Core i5 or better, with 2.5 GHz +
(or equivalent processor)
2.0 GHz
Installed random access memory (RAM)
8 GB RAM or more
8 GB RAM

 

Based on continued performance testing, we have increased our minimum RAM requirement to 8GB. If you are running ProSeries on a computer with less than 8GB of RAM, you will experience slower performance when opening the program and completing tax returns. To improve performance, we recommend upgrading your RAM to 8GB or more.
Free hard drive spaceSolid State (SSD)Hard Disk Drive (HDD) with at least 4GB available
Operating system
Windows 10 (64-bit)

 

Since Windows 10S does not support the installation of applications outside of Microsoft's app store, ProSeries use is not supported by Windows 10S.
Windows 8.1 (64-bit)
Printer Any PCL 5E or higher compatible printer with 32 MB of printer memoryAny PCL 5E or higher compatible printer with 32 MB of printer memory
Internet connection High-speed internet connection (for example, fiber optic or cable)High-speed internet connection (for example, DSL, cable modem or satellite)
Browser
Internet Explorer 11.0
Internet Explorer 11.0 or later

Network file server requirements (if using ProSeries Network Version)

Network systemRecommendedMinimum
File server computer processor
Dedicated File server, 2.0 GHz CPU or faster
2.0 GHz CPU as a dedicated File server
File server installed random access memory (RAM)
8 GB RAM or more on the file server
8 GB RAM on the file server
Operating system for file server Windows 10 (64-bit)
Windows Server 2012 Standard
Windows Server 2016
Windows 8.1 (64-bit)
Network infrastructure 100 Mbps connection environment54 Mbps connection environment - includes wireless environments

Additional information:

  • DVD-ROM is required if you're installing the program from a DVD, but not required if installing from download.
  • We can't guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we don't support. ProSeries Technical Support won't be able to help customers solve problems on unsupported environments in tax year 2019, or prior tax years.
  • While some customers run ProSeries in a Windows emulation environment (virtual machine) on the Apple MacOS (formerly Mac OS X) operating system, support for this type of install may be limited. Customers using the Apple MacOS may want to use the ProConnect Tax instead of, or in addition to, ProSeries.
    • Learn more about ProConnect Tax here.
  • Network-attached storage (NAS) isn't supported due to the lack of a Microsoft Windows-based operating system.
  • Terminal Server environments aren't supported.

Below are the recommended and minimum system requirements for tax year 2018. We strongly suggest using the recommended system requirements if you have more than 1,000 client files, if the federal 1040 and all individual states are installed, or if you prepare large, complex returns.

Standalone system requirements

Standalone Requirements for 2018 ProSeries, ProSeries Basic Edition, and Fixed Asset Manager.

Computer processor2.0 GHz or faster 1
Installed random access memory (RAM)4 GB RAM or more 2
Free hard drive space4 GB or more 3
Optical drive4x DVD-ROM or Higher

This requirement only applies if installing from disc instead of download
Operating systemWindows 7 Service Pack 1
Windows 8.1 4
Windows 10 4
PrinterAny PCL 5E or higher compatible printer with 32 MB of printer memory 5
Internet connectionHigh-speed internet connection (for example, fiber optic or cable)

An internet connection is required for certain software operations, such as:
ProSeries user login authentication (1st time logging in on a computer)
ProSeries user password reset
Various online features, functions, and add-on products
BrowserInternet Explorer 11.0

IE 11.0 must be up to date with latest security patches. 7
  • 64-bit Microsoft Office won't work with certain ProSeries features.
  • Intel Core i3 or comparable processor is recommended.
  • Visit Microsoft site for RAM requirements for all Windows operating systems..
  • If you want to optimize the performance of your computer, solid-state (SSD) hard drives can enhance your computer's capability
  • ProSeries requires a mouse and keyboard to function. ProSeries may not function correctly in touchscreen-based interactions.
  • Inkjet printers not recommended, GDI and host-based printers aren't supported, and LPT-connected printers may experience slower printing speeds.
  • Internet Explorer must be installed, but doesn't have to be the default browser.

Network file server requirements (if using ProSeries Network Version)

File server computer processor2.0 GHz CPU as a dedicated file server 1
File server random access memory (RAM)Minimum of 8GB of RAM
Operating system for file serverWindows 7 Service Pack 1
Windows 8.1
Windows 10
Windows 2008 Server SP2 2
Windows Server 2012 Standard 2
Windows Server 2016
Workstation computer processor2.0 GHz or faster 3
Workstation random access memory (RAM)4 GB RAM or more 4
Workstation
free hard drive space
4 GB or more 5,6
Optical drive4x DVD-ROM or Higher

This requirement only applies if installing from disc instead of download
Workstation operating systemWindows 7 Service Pack 1
Windows 8.1 7
Windows 10 7
PrinterSee standalone system requirements
Network infrastructure100Mbps+ connection environment 8
Internet connectionHigh-speed internet connection (for example, fiber optic or cable)

An internet connection is required for certain software operations, such as:
ProSeries user login authentication (1st time logging in on a computer)
ProSeries user password reset
Various online features, functions, and add-on products
BrowserInternet Explorer 11.0 

 IE 11.0 must be up to date with latest security patches. 9
  1. 64-bit Microsoft Office isn't supported with certain ProSeries features.
  2. For more than 2,000 client files, an Intel Core i5 or comparable multi-core processor is highly recommended.
  3. For more than 2,000 client files: Windows Server 2008 (Service Pack 2), Server 2012 Standard, or Server 2016.
  4. Intel Core i3 or comparable processor is recommended.
  5. Visit the Microsoft site for RAM requirements for all Windows operating systems.
  6. An additional 1 GB of storage space is recommended for each 2,000 client files.
  7. If seeking to optimize the performance of your computer, solid-state (SSD) hard drives can enhance your computer's capabilities.
  8. ProSeries requires a mouse and keyboard to function. ProSeries may not function correctly in all touchscreen-based interactions.
  9. Due to risk of data corruption, Wi-Fi isn't recommended.
  10. Internet Explorer must be installed, but doesn't have to be the default browser

Additional information

  • 64-bit versions of Microsoft Office are incompatible with certain ProSeries features.
  • We can't guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we don't support. ProSeries Technical Support won't be able to help customers solve problems on unsupported environments in tax year 2017, or prior tax years.
  • Some newer high-DPI monitors (4K monitors) may need to disable scaling of high DPI settings? to optimize the display presentation of ProSeries.  This Windows setting can be adjusted in the ProSeries shortcut Properties on the Compatibility tab.
  • While some customers run ProSeries in a Windows emulation environment (Virtual Machine) on the Apple MacOS (formerly Mac OS X) operating system, support for this type of install may be limited. Customers using the Apple MacOS may wish to use the Intuit ProConnect Tax Online instead of or in addition to ProSeries. See for more information on ProConnect Tax Online.
  • Network Attached Storage (NAS) isn't supported due to the lack of Microsoft Windows-based Operating System.
  • Terminal Servers and cloud (hosted) environments aren't supported.

Standalone requirements

Computer processor2.0 GHz or faster 1
Installed random access memory (RAM)4 GB RAM or more 2
Free hard drive space4 GB or more 3
Optical drive4x DVD-ROM or Higher

This requirement only applies if installing from disc instead of download
Operating systemWindows 7 Service Pack 1
Windows 8.1 4
Windows 10 4

Windows display settings 'font size' or 'font scaling' can't be greater than 100%
PrinterAny PCL 5E or higher compatible printer with 32 MB of printer memory 5
Internet connectionHigh-speed internet connection (for example, fiber optic or cable)

An internet connection is required for certain software operations, such as:
ProSeries user login authentication (1st time logging in on a computer)
ProSeries user password reset
Various online features, functions, and add-on products
BrowserInternet Explorer 11.0 6
  • Intel Core i3 or comparable processor is recommended.
  • Visit the Microsoft support website for RAM requirements for all Windows operating systems.
  • If you want to optimize the performance of your computer, solid-state (SSD) hard drives can enhance your computer's capabilities.
  • ProSeries requires a mouse and keyboard to function. ProSeries may not function correctly in touchscreen-based interactions.
  • Inkjet printers aren't recommended. GDI and host-based printers aren't supported. LPT-connected printers may experience slower printing speeds.
  • Internet Explorer must be installed, but it doesn't have to be the default browser.

Network system requirements

File server computer processor2.0 GHz CPU as a dedicated file server 1
File server random access memory (RAM)Minimum of 8GB of RAM
Operating system for file serverWindows 8.1
Windows 10
Windows 2008 Server 2
Windows Server 2012 Standard 2
Windows Server 2016

Windows display settings 'font size' or 'font scaling' can't be greater than 100%
Workstation computer processor2.0 GHz or faster 3
Workstation random access memory (RAM)4 GB RAM or more 4
Workstation
free hard drive space
4 GB or more 5,6
Optical drive4x DVD-ROM or Higher

This requirement only applies if installing from disc instead of download
Workstation operating systemWindows 8.1 7
Windows 10 7
PrinterSee standalone system requirements
Network infrastructure100Mbps+ connection environment 8
Internet connectionHigh-speed internet connection (for example, fiber optic or cable)

An internet connection is required for certain software operations, such as:
ProSeries user login authentication (1st time logging in on a computer)
ProSeries user password reset
Various online features, functions, and add-on products
BrowserInternet Explorer 11.0 9
  • For more than 2,000 client files, an Intel Core i5 or comparable multi-core processor is highly recommended.
  • For more than 2,000 client files: Windows Server 2008 (Service Pack 2), Server 2012 Standard, or Server 2016.
  • Intel Core i3 or comparable processor is recommended.
  • Visit the Microsoft support website for RAM requirements for all Windows operating systems.
  • An additional 1 GB of storage space is recommended for each 2,000 client files.
  • If you want to optimize the performance of your computer, solid-state (SSD) hard drives can enhance your computer's capabilities.
  • ProSeries requires a mouse and keyboard to function. ProSeries may not function correctly in all touchscreen-based interactions.
  • Due to risk of data corruption, Wi-Fi isn't recommended.
  • Internet Explorer must be installed, but it doesn't have to be the default browser

Additional important information

  • 64-bit versions of MS Office will be incompatible with certain ProSeries features.
  • We can't guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we don't support. ProSeries Technical Support won't be able to help customers solve problems on unsupported environments in tax year 2017, or prior tax years.
  • Some newer high-DPI monitors (4K monitors) may need to disable scaling of high DPI settings to optimize the display presentation of ProSeries. This Windows setting can be adjusted in the ProSeries shortcut Properties on the Compatibility tab.
  • While some customers run ProSeries in a Windows emulation environment (for example, Virtual Machine) on the Apple MacOS (formerly Mac OS X) operating system, support for this type of install may be limited. Customers using the Apple MacOS may wish to use the ProConnect Tax instead of, or in addition to, ProSeries.
    • Click here for more information about ProConnect Tax.
  • NAS (Network Attached Storage) isn't supported due to the lack of Microsoft Windows-based operating system.
  • Terminal Servers and Cloud (hosted) environments aren't supported.

Below are the recommended and minimum system requirements for tax year 2016 ProSeries Professional, ProSeries Basic, and Fixed Asset Manager.

Standalone system requirements

Computer processor2.0 GHz or faster
Installed random access memory
(RAM)
4 GB RAM or more 1
Free hard drive space4 GB or more
Operating systemWindows Vista Service Pack 2 2
Windows 7 Service Pack 1
Windows 8/8.1 3
Windows 10 3

Windows display settings 'font size' or 'font scaling' can't be greater than 100%.
PrinterAny PCL 5E or higher compatible printer with 32 MB of printer memory 4
Internet connectionHigh-speed internet connection (for example, fiber optic or cable)

An internet connection is required for certain software operations, such as:
New - ProSeries user login authentication (1st time logging in on a computer)
ProSeries user password reset
Various online features, functions, and add-on products
BrowserInternet Explorer 11.0 2 & 5
  • Visit the Microsoft site for RAM requirements for all Windows operating systems.
  • Internet Explorer 9 must be installed on Windows Vista. Microsoft will stop supporting Windows Vista on 4/11/17.  So, ProSeries won't be supported on Windows Vista after 4/11/17.
  • ProSeries requires a mouse and keyboard to function. ProSeries may not function correctly in touchscreen-based interactions.
  • Inkjet printers aren't recommended, GDI and host-based printers aren't supported, and LPT-connected printers may experience slower printing speeds.
  • Internet Explorer must be installed on all supported versions of the Windows OS, but it doesn't have to be the default browser.

Network file server requirements (if using ProSeries Network Version)

File server computer processor2.0 GHz CPU as a dedicated file server 1
File server random access memory (RAM)Minimum of 8GB of RAM
Operating system for file serverWindows 7 Service Pack 1
Windows 8/8.1
Windows 10
Windows 2008 Server 2
Windows Server 2012 Standard 2

Windows display settings 'font size' or 'font scaling' cannot be greater than 100%.
Workstation computer processor2.0 GHz or faster
Workstation random access memory (RAM)4 GB RAM or more 3
Workstation
free hard drive space
4 GB or more4
Workstation operating systemWindows Vista Service Pack 2 5
Windows 7 Service Pack 1
Windows 8/8.1 6
Windows 10 6
PrinterSee standalone system requirements
Network infrastructure100Mbps+ connection environment 7
Internet connectionHigh-speed internet connection (for example, fiber optic or cable)

An internet connection is required for certain software operations, such as:
New - ProSeries user login authentication (1st time logging in on a computer)
ProSeries user password reset
Various online features, functions, and add-on products
BrowserInternet Explorer 11.0 5 & 8

Additional information

  • Internet Explorer 9 must be installed for Windows Vista. Microsoft will stop supporting Windows Vista on 4/11/17.  So, ProSeries won't be supported on Windows Vista after 4/11/17.
  • 64-bit versions of MS Office will be incompatible with certain ProSeries features.
  • We can't guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we don't support. ProSeries Technical Support won't be able to help customers solve problems on unsupported environments in tax year 2016, or prior tax years.
  • While some customers run ProSeries in a Windows emulation environment (Virtual Machine) on the Apple MacOS (formerly Mac OS X) operating system, support for this type of install may be limited. Customers using the Apple MacOS may wish to use the Intuit ProConnect Tax Online instead of or in addition to ProSeries. See for more information on ProConnect Tax Online.
  • Network Attached Storage (NAS) isn't supported due to the lack of Microsoft Windows-based Operating System.
  • Terminal Servers and cloud (hosted) environments aren't supported.

Standalone system requirements

Computer processor2.0 GHz or faster
Installed random access memory
(RAM)
4 GB RAM or more 1
Free hard drive space4 GB or more
Operating systemWindows Vista Service Pack 2 2
Windows 7 Service Pack 1
Windows 8/8.1 3
Windows 10 3
PrinterAny PCL 5E or higher compatible printer with 32 MB of printer memory 4
Internet connectionHigh-speed internet connection (for example, fiber optic or cable)
BrowserInternet Explorer 11.0 5

Important information & disclaimers:

  • Visit the Microsoft site for RAM requirements for all Windows operating systems.
  • Microsoft will stop supporting Windows Vista on 4/11/17. Because of this, ProSeries won't be supported on Windows Vista after 4/11/17.
  • ProSeries requires a mouse and keyboard to function. ProSeries may not function correctly in all touchscreen-based interactions.
  • Inkjet printers aren't recommended, GDI and host-based printers aren't supported, and LPT-connected printers may experience slower printing speeds.
  • Internet Explorer must be installed on all supported versions of the Windows OS, but doesn't have to be the default browser.

Network system requirements

File Server computer processor2.0 GHz CPU as a dedicated file server 1
File Server random access memory (RAM)Minimum of 8GB of RAM
Operating system for File ServerWindows 7 Service Pack 1
Windows 8/8.1
Windows 10
Windows 2008 Server 2
Windows Server 2012 Standard 2
Workstation computer processor2.0 GHz or faster
Workstation random access memory (RAM)4 GB RAM or more 3
Workstation free hard drive space4 GB or more4
Operating system for workstationWindows Vista Service Pack 2 5
Windows 7 Service Pack 1
Windows 8/8.1 6
Windows 10 6
PrinterSee stand-alone system requirements
Network infrastructure100Mbps+ connection environment 7
Internet connectionHigh-speed internet connection (for example, fiber optic or cable)
BrowserInternet Explorer 11.0 8

Important information & disclaimers:

  • For more than 2,000 client files, 3.0 GHz or Multi-Core processors are highly recommended. For more than 2,000 client files: Windows Server 2008 (Service Pack 1) or Server 2012 Standard.
  • Visit the Microsoft site for RAM requirements for all Windows operating systems.
  • An additional 1 GB of storage space is recommended for each 2,000 client files.
  • Microsoft will stop supporting Windows Vista on 4/11/17. Because of this, ProSeries won't be supported on Windows Vista after 4/11/17.
  • ProSeries requires a mouse and keyboard to function. ProSeries may not function correctly in all touchscreen-based interactions.
  • Due to risk of data corruption, Wi-Fi isn't recommended.
  • Internet Explorer must be installed on all supported versions of the Windows OS, but it doesn't have to be the default browser.

 

Important information:

  • Intuit ProConnect products no longer support the Microsoft Windows XP operating system.  Windows XP computers will need to upgrade to a currently supported operating system.
  • The 64-bit version of MS Office will be incompatible with certain ProSeries features.
  • We can't guarantee that ProSeries products/solutions will function properly on operating systems, software, and hardware we don't support. ProSeries Technical Support won't be able to help customers solve problems on unsupported environments in tax year 2015.
  • While some Customers run ProSeries in a Windows emulation environment (i.e Virtual Machine) on the Apple MacOS (formerly Mac OS X) operating system, support for this type of install may be limited. Customers using the Apple MacOS may wish to use the ProConnect Tax instead of or in addition to ProSeries. See more information on ProConnect Tax.
  • Network-attached storage (NAS) isn't supported due to the lack of Microsoft Windows-based operating system.
  • Terminal servers and cloud (hosted) environments aren't supported.

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