*Terms, conditions, pricing, subscriptions, packages, features, service and support options are subject to change at any time without notice.
HOSTING FOR INTUIT PROSERIES
- Hosting for Intuit ProSeries is a monthly subscription. Additional fees apply for the annual ProSeries tax software products and add-on services. Hosting services are offered for Intuit ProSeries Professional packages only and are not available for ProSeries Basic packages. If you purchase Hosting for Intuit ProSeries, a separate ProSeries Network License is required for accounts with 3 or more users.
- Each month, your account will be automatically charged the agreed-upon price unless and until you cancel. Cancel your subscription at any time by calling ProSeries Customer Service at 1-800-434-6818 during service hours, prior to your monthly renewal date. When you cancel your subscription, your access to the Hosting service will continue through the current billing cycle, and will terminate on the next billing date. Upon termination, you will have access for 30 days to retrieve your data from the hosted environment.
- If payment fails during your subscription period, we will attempt to contact you and retry your payment. If the payment retry is not successful, your subscription will terminate on the 15th day. Upon termination after payment failure, you will have access for an additional 15days to retrieve your data from the hosted environment.
- If you need to add a seat or change account information, you can do so at any time by calling ProSeries Customer Service at 1-800-434-6818 during service hours.
ADD-ON SERVICES AND INTEGRATIONS
- Microsoft Excel and Microsoft Outlook integration with ProSeries in the hosted environment requires an Office 365 license. If you already have an Office 365 license, you can bring over on your own, or purchase a separate license through Right Networks or another provider.
- Right Networks may also offer additional third party services, not core to Intuit ProSeries, for an additional fee.
- DMS not supported in the ProSeries hosted environment at this time.
RIGHT NETWORKS
- Hosting for Intuit ProSeries is powered by Right Networks. Contact Right Networks to contract additional third-party software.
- Right Networks performs backups of all Hosted data on a nightly basis and retains the back-ups for a rolling 90-day period in a protected offsite facility as an additional level of protection. There is no limitation to the size of a customer's back-up. Customers are responsible for verifying the integrity of the hosted data at least every 90 days. Right Networks employs Snapshot technology to backup customer data. Snapshots are taken daily and then replicated to another physical Right Networks facility for Disaster Recovery.
- Right Networks uses top-tier data centers and multiple layers of redundancy within its infrastructure to provide 24x7 availability. However, availability can vary, is subject to occasional downtime and may change without notice. Right Networks encrypts all backup files and backup tapes. Virtual desktop connections are protected via TLS with a minimum of 128 bit encryption and authentication. Each customer has a unique Right Networks virtual desktop. Access to each Intuit ProSeries or Intuit Lacerte company file is controlled at multiple layers including file access permissions. Access is locked out after multiple failed login attempts for the same user. Security features, functionality and access are subject to change without notice as deemed necessary by Right Networks. Availability can vary and are subject to occasional downtime and may change without notice. Click here for a list of compatible devices.
- Internet connectivity required: Hosting is subject to availability of a reliable Internet connection. See detailed list of systems requirements here.
TECHNICAL SPECIFICATIONS
- Minimum technical requirements and system requirements can be found here.
