Your finances are a serious business. Passwords aren't as secure as they used to be, and if someone gets your password, they can access your account and make unauthorized changes. That’s why we require periodic multi-factor authentication and will ask you to enter a code. That way, we can make sure it's really you and keep your information secure.
Beginning in January 2022, the IRS is upgrading the recommendation for login security standards for protecting taxpayer information. 2-Factor Authentication (2-FA), also known as two-step verification, will now be the recommended default software login standard for greater login security. 2-Factor authentication will be required in tax year ’22. While it is not required for tax year 21, the IRS and Intuit strongly recommend that all members of your firm use 2-FA starting this year to ensure the greatest possible security. This optional security function requires multi-factor authentication every time you sign in. This setting doesn't control the automatic multi-factor authentication that triggers when you sign in from a new device or if your cached sign-in has expired.
How do I turn additional two-step verification on or off?
- Sign in to Intuit Account using your user ID and password.
- Select Sign in & security.
- Under Two-step verification, select Turn on.
- Choose your verification method and select the Turn on button.
- Enter your password to confirm your choice.
- When you first turn on two-step verification, the only options you'll have are Text Message or Voice Call. Once two-step verification is on you can change your choice to Text Message, Voice Call, or Google Authenticator.
What are the differences in the verification choices?
- Text message — Confirm your password and choose Turn on text message verification (you'll receive a 6-digit pin to enter). This requires SMS Text capability on your mobile phone. Note: Charges from your mobile phone carrier may apply. Click here for more information.
- Voice call verification—Enter the code you receive from the automated phone call and choose Continue (useful if you don't have reliable mobile phone reception or must use a landline). Click here for more information.
- Google Authenticator—If you are unable to receive SMS Text messaging, you can use Google Authenticator, which uses internet connectivity to receive the 6-digit code on your mobile phone instead of SMS Text (useful if you are in a location that doesn't use the SMS protocol, or cell coverage isn't reliable and Wi-Fi is available).
- To set up Google Authenticator, select the Text message option again, then select “Turn On Authenticator app” near the bottom. Install the app on your phone following the on-screen instructions to link to Intuit authentication.