At Intuit, the security of our products remains one of our top priorities. We are committed to helping safeguard customer information. Starting in tax year 2016, industry-wide standards established through the IRS Security Summit process require professional tax software vendors, including Intuit, to validate each individual user's identity and enforce a strong password that requires quarterly change.
These change improved the security of your account by requiring:
- Passwords must be changed every 90-days.
- Multi-Factor Authentication (MFA) when using a new device.
- Email courtesy reminder to reset your password when it is within 14 days of expiring.
- Prompt to improve the strength of existing and newly created passwords.
To change your password before it expires:
- Sign in to Intuit Account Manager with your current user name and password.
- Under Sign in & security choose Manage sign in & security.
- On the Password line click the right arrow to reach the Update your password screen.
- Enter a New password that meets all of the requirements listed on the screen.
- The requirements will change from a red X to a green checkmark once met.
- Confirm your new password.
- Enter your Current Password and click Save.
It's Time to Update Your Password
- Your current password is not strong enough or has expired. Please update your password to keep your account safe.
- Strong passwords require 8 or more characters, upper and lowercase letters, a number, and at least 1 special character or symbol.
New Password Input Field
- Pop up message when entering the new password, "Create a password you've never used before. This will help keep your account safe."
- As a password is created the following items will appear in red, with an x (as seen above).
- use 8 or more characters
- use upper and lower case letters (e.g. Aa)
- use a number (e.g. 1234)
- use a symbol (e.g. !@#$)
- As each requirement is met, the items will appear in green with a check mark.
- Once complete the following message will appear "Your password is STRONG"
Confirm New Password - additional password field to confirm the new password has been entered correctly.
- If the New Password does not match the Confirm New Password field the following message will appear.
- Your passwords do not match.
- For setting up password protected client files in ProSeries see Using Master, Client-Level and Electronic Filing passwords in ProSeries
- For setting up password protected client files in Lacerte see Password Protect Client Files