Wazza
Level 2

Turns out the DB was corrupted. Not sure what caused it.

In my case, the CLPack Repair Utility did not fix the corruption.

But here's the workaround:

  1. Ensure all users are out of Lacerte.
  2. Create a full backup of all clients in the affected Tax Type.
    The above creates a full working DB of the Tax Type.
  3. Rename the existing Tax Type DB folder, e.g. IDATA to IDATA-current
  4. Move the backup folder into the same location and rename it to IDATA.
  5. Repeat the process for all affected Tax Types.

Thanks, @JAS & @john_samuel for their assistance.

 

 

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