sjrcpa
Level 15
01-29-2021
05:40 PM
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They are taking cues from the private sector.
Anyone believe this will change anything? I don't.
Ex-AllStar
TaxGuyBill
Level 15
01-29-2021
05:49 PM
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Most likely it will have SOME effect. Whether or not it is enough of an effect to actually notice improvements, probably not.
qbteachmt
Level 15
01-29-2021
06:28 PM
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"With Ken serving in this role, TAS will have a dedicated resource on the IRS operations side whose job is to address taxpayer problems."
It means the ombudsman has a boss, now = another layer.
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"Level Up" is a gaming function, not a real life function.
"Level Up" is a gaming function, not a real life function.
IRonMaN
Level 15
01-29-2021
06:36 PM
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I wonder who the Chief Bad Experience Officer is for Intuit these teams. Or does Intuit have a team for that?
Slava Ukraini!
BobKamman
Level 15
01-29-2021
09:02 PM
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@sjrcpa "They are taking cues from the private sector."
I hear the guy they hired has years of experience in private practice, as a proctologist.