THEY HAD A TECHNICAL ISSUE WITH THEIR SOFTWARE
EASYACCT THAT THEY WERE AWARE OF WHEN WE PRINT
OUT W2 AND W3 FORMS TO SUBMIT, IT CALCULATED THE
WRONG AMOUNTS FOR THE INCOME. WHEN WE SPOKE TO TECHNICAL
SUPPORT THEY STATED THAT THEY WERE AWARE OF
THE SITUATION BUT THEY NEVER INFORMED US OF IT. WE
HAD SUBMITTED THE FORMS TO BOTH THE IRS AND THE
CLIENTS NOT KNOWING THAT THERE WAS IN ISSUE WITH
IT. I LOST CLIENTS DUE TO THIS AND HAD TO PAY
THOUSANDS OF DOLLARS IN WAGES TO MY EMPLOYEES
TO GET THEM CORRECTED MANUALLY AS WELL AS TO
REVIEW ALL THE FILES. ON TOP OF OF THAT MAJORITY
OF THE W2 AND W3S DIDNT HAVE THE EIN NUMBERS
PRINTED ON THEM SO I HAD GO THROUGH AND FIX
THOSE MANUALLY. NOW ME AND MY CLIENTS ARE
FACING ISSUES WITH THE IRS AND THE EMPLOYEES DUE
TO THIS, WHEN I CALLED IN TO MAKE A COMPLAINT TO
SOMEONE SHE HUNG UP ON MY FACE.