FASBCPA
Level 2
03-31-2023
09:51 PM
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Dear ProConnect Engineers.
- In ProConnect, (left blue menu) Help menu keyword search function is a nightmare !
- How do you expect ---- paying subscribers ---- tax professionals to learn your ProConnect Tax program, if we can't find the instructions?
- But don't take my word, let me demonstrate how useless the help function is.
- I searched key words " Tax Benefit Rule. " Below are the ACTUAL results. You will notice -- completely irrelevant.
- Common questions about form 1099-R in ProConnect Tax.
- How are estates and trusts defined in the Fiduciary module?
- Common questions for Form 8962 Premium Tax Credit in ProConnect.
- A client who self-prepared returns "forgot" to depreciate her rental. The property was placed in service in 2018. Should I amend or file Form 3115?
- S-Corp late election - how to report payroll tax.
- With business expenses subject to the 2% adjusted gross income threshold, do I enter the full expenses on the schedule C? Or only the amount exceeding 2%?
- Determining the Name Control for Form 1041.
- COVID-19 relief: How to apply changes to returns in ProConnect.
- California Now Conform with Federal HSA deduction, But Proconnect Tax is not incorporate this yet.
- 401k contribution from 2 employer exceed limits 2021.
- Where do I enter the Company share of Simple IRA for owner on 1120S.
- State Conformity to Federal Section 965 Transition Tax.
- Repayment of 401k loan.
- Understanding Excess Home Mortgage Interest for Individual federal Schedule A in ProConnect.
- Entering Form RRB-1099-R Railroad Retirement Board Benefits.
- Recovery Rebate Credit claim/calculation based on 2019 income since 2020 income was higher.
- Reporting an IRA distribution under the General Rule in ProConnect Tax.
- Generating the Earned Income Credit in ProConnect.
- Client received his SS after due date but IRS doesn't show extension.
- Entering a partnership Schedule K-1, line 20 in ProConnect.
- Common questions for exempt organizations (Form 990, 990-PF, or 990-T) in ProConnect.
- Minnesota retroactive tax law change.
- 2020 NOL and 2019 NOL - Rev. Proc. 2020-24.
- Understanding qualified business income (QBI) reductions.
- Calculating form 8962 with a self-employed health insurance deduction in ProConnect.
- RMD repaid in 2020.
- Understanding special depreciation in ProConnect.
- Restaurant Revitalization Fund (RRF).
- Generating the Unemployment Compensation Exclusion in ProConnect.
- How to generate Form 8839 Qualified Adoption Expenses in ProConnect Tax.
- Okay I'm exhausted. There are 88-more pages of completely irrelevant results.
- Item # 21 takes the cake ! How does "....exempt organizations..." get into the search results ?!? Really !!! Exempt organizations do not have income tax !!!!!
- So, what did I do to solve my issue?
- I --- a paying subscriber ---- had to spend 1-hour, 25-minutes on the phone with a ProConnect ---- non-tax rep whereby they asked for copy of my tax return, so said ProConnect Rep could go through a trial-and-error process of getting to answering my question.
- There are sooooo many examples. This week alone 03-27-2023 thru 03-31-2023, I had to call ProConnect support 4-times to get answers.
- One ProConnect tech Rep guy told me that amounts on the 1099-Misc income does not flow to the tax return because it is NOT taxable.
- Wrong !!!!
- Wrong !!!!
- Where can I find relevant instructions to use your ProConnect Tax Software.
- I paid for it !!!!
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