intelcorp2000
Level 1
12-07-2019
10:34 AM
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.I file around 500 Returns per year. There are problems with 2 Individual Tax Returns. ProSeries says e-file was accepted, IRS says it was never filed. It has been filed 6 days ago. One Return is my own, the other is my client's. Very, very strange. Others Returns are OK. Does anybody have the same issue?
BEst regards
Dimitri
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Just-Lisa-Now-
Level 15
12-07-2019
10:34 AM
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You should have have an Inuit Postmark showing that it was sent, and the Form 9325 in the client file will have the submission ID showing that IRS got it.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
George4Tacks
Level 15
12-07-2019
10:34 AM
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IRS takes way more than 6 days to even find the keyboard, let alone get a return into the system.
BTW You say your product is ProConnect Tax Online and yet you refer to ProSeries saying e-file was accepted.
Here's wishing you many Happy Returns