You can view the draft return online for free but printing it will require a credit.  See this article for the steps to follow: https://proconnect.intuit.com/community/print-a-file/help/how-do-i-print-a-return-in-proconnect-tax-...

You are entitled to your opinion.  PTO does suck in a number of respects but it is also a very versatile tax program, capable of handling moderate to moderately complex returns, due (not mainly but) solely to the Lacerte engine under the hood.  Can't say the same for many other tax software.

If there's something you're not clear on, we may be able to shed some light on the underlying issue and help you get around those.