I have one client file that will not open, showing error 604, claiming file is corrupt. So, I downloaded the tools hub, installed it... icon shows up on desktop.... but all that shows up is a non-usable screen. Nothing can be clicked on or opened.
I really don't want to start all over with the client return when I sooooooo close (only needed one last figure to complete the return).
What I see is similar. Instead of "eval cleanup" is has "corruption repair". Regardless, I have been able to open to that screen, then nothing. Using programs instead of the icon, it now shows an arrow, but still nothing.
The last thing I needed this year to re-prepare the return that took me 17 hours to complete the first time around. Oh well, I guess it's good practice....
