It absolutely is NOT correct.  This is likely the same support team that two years ago insisted to me that a calculation on a state fiduciary return was correct when I knew it was not.  Months after tax season ended someone called me to tell me I was right!

Just out of curiosity, how can I reach someone in tech support to discuss issues such as this one, and the fact that ProSeries continues to arbitrarily shut down?

This year has been more frustrating than ever dealing with these issues, and there is no excuse for most of them given the ever increasing cost of this product.