NTHartley
Level 3
03-05-2021
02:17 PM
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Has anyone created a new template email for their clients using Esignature, and the NEXT button is light grey and cannot be selected to proceed forward?
Solved! Go to Solution.
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timmurray
Level 3
03-05-2021
02:23 PM
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Yes! Just today. I re-entered the email address and all was good. It seams to be corrupting the email address.
Tim
NTHartley
Level 3
03-07-2021
10:06 AM
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Thank you, Tim! That is also what we discovered.
timmurray
Level 3
03-21-2022
12:03 PM
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Just happened again. I've filed about 20 returns with no issues.
Typing the email in again fixed it.
Odd.
Tim
