30 year user
Level 2
12-31-2020
03:56 PM
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What happens if I lost, left at home or my cell phone is broken and cannot receive my texted code to login to my software? What is the process to sign it with this situation.? I like the added security but worry about lost time or working with a client and I can't access my software.
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itonewbie
Level 15
12-31-2020
04:05 PM
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On the login screen, click on Try something else toward the bottom of the dialog box. Follow the steps and enter all the details. You should then be able to restore access to your account and set up a new 2FA.
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Still an AllStar
Still an AllStar
Greta
Level 9
10-31-2021
02:26 PM
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Is the verification code now required EVERY time I log on? That is a huge new hassle.
dkh
Level 15
11-01-2021
10:22 AM
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