MarinaEA
Level 4
‎10-11-2020 02:32 PM

No status update on e-file. The software is showing "return received by Intuit". Intuit is telling me that the IRS is holding the return which is not accurate because when the return sent to the IRS, it says "return sent to the IRS". Anyone knows what's going on?

beancounter54
Level 2
‎10-11-2020 02:58 PM

I've got three that I sent 5 hours ago that show that they have been received also. I wonder what is up?

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MarinaEA
Level 4
‎10-11-2020 03:07 PM

Still showing that from yesterday for me. I called Intuit, they are saying the IRS is holding the return. That cant be true because the return has not been sent to the IRS. I dont have acknowledgements that it has been. Only received by Intuit.  Pretty sure the issue is on their end again. Frustrating. 

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Terry53029
Level 14
Level 14
‎10-12-2020 01:16 PM

Take a look in client file and see it there is a 9325 form. That will tell you if IRS received it or not.

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proezeen
Level 1
‎02-23-2021 08:31 PM
Hello. I have exactly same issue now. It's been a week and never update the e-file status. How did you solve this problem?
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