I completed client files, efiled, show accepted.  However, when I open the file the work I did is now gone.  A few of them showed the wrong amounts accepted for Federal filing.  

Update: Other files after saving and closing, go back to efile, open and the work is gone.  So it is not just happening to the efiled ones. 

Side note, have been a user of this software for 10 years, this is the first year I have experienced problems.  

Talked with tech support, tried a few remedies, nothing worked.  All my work is gone. 

Is anyone experiencing this problem?