JeanneOC
Level 1

Is anyone else experiencing printing problems with ProSeries Professional?  When trying to print a client copy ,only the cover letter and invoice prints- not the tax returns.  I had this problem last week and rebooted computer/printer, etc until it finally printed a return but I'm having the same issue today. Was on hold with customer service for an hour before someone answered but then it started to work.  Very distressing!

Any help /suggestions appreciated.

Thanks,

I've use Pro Series for over 20 years and have never had this problem before.  Using standalone, Windows 10, HP Laser Jet P4014n printer connected directly in tower.