TAXATION
Level 4
01-29-2020
02:03 PM
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TODAY IS 1-2-20 and still having this issue.
On 1-27-19 spoke to a "systems" tech (new at position) and after 1 hour with the tech going back and forth with the "second level" support - it was admitted that there is a programming issue.
Asked and received a Case# and told they would get back to me!!!! well 2 days later same problem and no response from tech support!!!!!
What is going on with Pro Series? each year getting worse.
Should not have to add a change in the programming a suggested in this posting above. that is the job of Intuit and why we pay for the software.