CCEATAX
Level 2
01-28-2020
11:28 AM
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I get the above error when trying to efile. I've updated ProSeries, I've checked the licensing. I'm at a loss and WAITING for Intuit to phone me back. Any one else with this error and potential solution?
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IRonMaN
Level 15
01-28-2020
12:09 PM
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Do you have a zip code loaded in funky for the client or your preparer info?
Slava Ukraini!
CCEATAX
Level 2
01-28-2020
06:05 PM
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I figured it out and was able to get Intuit to correct the issue. On their website for my account there was a space before my 5 digit zip code. Once they removed that space, we synced the program, relicensed it and wella, all is right with the world.
