ATBLLC
Level 3
02-22-2023
06:27 AM
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I sent my client the 8879 via ProSeries eSignature. The client realized they had forgotten a couple of items on the tax return. So I voided the eSignature request. Prepared an updated tax return, reviewed with the client and sent over a new eSignature request (8879). Once signed I realized when downloading the copies the OLD tax returns and OLD 8879 were signed. There were no updated tax returns or 8879; the wrong ones were obviously sent.
It's apparent that the VOID feature does not work and there was no DELETE function.
Is there a way to RESEND everything in ProSeries eSignature to start all over again?
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