larrygrussell1
Level 3
09-25-2023
12:14 PM
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ESignature Requests sent Thursday 9/21/2023 that Appeared correctly on Friday 9/22/2023 suddenly DISAPPEARED Saturday 9/23/2023 from eSignatue Dashboard and have still not re-appeared.
Oddly, on the main Client screen the "eSig Status" correctly shows, "Sent".
This is for Individual 2022 Lacerte. I have closed and re-opened the Lacerte program several times but this has not worked.
Today Monday 9/25/2023 I called Lacerte Support for eSignature but they were unable to fix the missing clients issue.
Best Answer Click here
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