Kathi_at_Intuit
Employee
12-07-2019
04:52 AM
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It sounds like something is stuck in the Queue folder. If you were to type in the search box in the upper right of Lacerte "queue" and click on Search it would bring up this knowledge base for you:
Unable to Remove EFile from Queue Data is Currently Being Sent From Another Workstation
Renaming the Queue folder usually fixes this however, if it does not, please let me know.