dorisgodfrey
Level 2

I have an individual client who isn't getting the LTC Credit on IT-249.  Entered premiums in schedule A.  NYAGI is less than $250K (but federal AGI is not).  For some reason, no credit is showing up on line 12a.

Any ideas?  Thanks!

ameeks
Level 1

Just curious if you were ever able to get this sorted out. I have the same issue and when I called they had me override the field and then the return was rejected. Hoping to avoid having to call again and wait on hold!

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dorisgodfrey
Level 2

Nope.  No resolution yet.  It's a bug in the software so I think we are going to have to wait or paper file.  But in NYS the paper file is bad news and will come with a penalty I'm afraid.  I'm going to have to call again too.

 

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ameeks
Level 1

Agreed. I figured it was worth checking. 😞

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ameeks
Level 1

It looks like they fixed this with the update this afternoon. Just wanted to make you aware.

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dorisgodfrey
Level 2

Awesome!  I didn't get a chance to check this yet.  Thank you so much for letting me know!!!  

 

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