ProConnect HelpIntuit HelpIntuit

Downloading EasyACCT and Information Return System from My Account

SOLVEDby IntuitEasyACCT27Updated 2 weeks ago

Follow these steps to download programs:

  1. Sign in to My Account to access orders and links for downloading the program.
    • If you don't have an account, select Create an Intuit Account.
  2. Once signed in, the Dashboard will show products you've purchased.
  3. Select Previous Years to download prior years.
    • If the download link doesn't appear for the product:
    1. Use your browser options to clear your cache.
    2. Close the browser and try again.
    3. If applicable, update the browser you're currently using to access Intuit MyAccount.
  4. Once you've downloaded the file, select the Run option to start product installation.

Additional Information:

  • The CD, if applicable, will be the first version only. You must update the program using the normal Internet Update process, or download it again from My Account.
  • EasyACCT Professional users must download and install the Information Return System separately.

EasyACCT and Information Return System customers are able to download the programs when they become available, typically in November, and anytime needed during the year.  Users will not actually see the URL. Instead, the link is labeled My Account and configured to point to the downloads page. 

EasyACCT users without Lacerte or ProSeries will need the email with the download link for access. Users will not actually see the URL. Instead, the link is labeled My Account and configured to point to the downloads page.

Customers can download the software when it releases in November, directly from IntuitProConnect.com/EasyACCTDownload. (Login Required).

Troubleshooting

EA download link not showing for customers via My Account.

Agents May Notice

  • Customers affected DO NOT have any tax products associated with their account.
  • CAN is not appearing when the customer logs in.
  • EA TYXX will not show in My Account Support tool.

Was this helpful?

You must sign in to vote, reply, or post
EasyACCT

Sign in for the best experience

Ask questions, get answers, and join our large community of Intuit Accountants users.