The following critical diagnostic is generating: One or more Federal W-2, Box 10 Dependent Care Benefits amounts have been entered on this return. Massachusetts does not conform to the Federal increased exclusion from gross income for employer provided dependent care assistance.....etc....etc... My client has an amount on the return, exactly at the number which is allowed, but I am receiving this critical diagnostic and can not proceed to complete the return. The customer service team at Lacerte has been useless in this matter. Can anyone make a suggestion??