This article will help you solve for the following error messages:
- ProSeries failed to license due to an unexpected error. Error Code: 4-1.
- ProSeries failed to license due to an unexpected error. Please verify that your customer number in ProSeries is accurate, and then try again. If this error persists, there may be a problem with your order, or your product license information must be reset. For more information and assistance with this issue, please review our online knowledge base article. Error Code: 4-1
- If you are receiving this error in ProSeries 2014 or prior, refer to this article on unlocking prior year ProSeries instead.