Comment
Level 2

I have asked and complained when theTax year 2021 lacerate style blank client organizer pdf files answer was “no” for the “Lacerate” organizer to be incorporated into Proconnect every year FOR OVER A DECADE!!!

The policy change to charge for preparation of prior year returns a couple years ago rubbed salt in the wound and the SIGNIFICANT price increase this year for Proconnect is OBSCENE.  Given the lousy first line support, Organizer problem mentioned above, and current price increase I always spend tome shopping and when I find an acceptable solution, I will bail unless these issues are addressed by Intuit.  

Sadly, I often spend wasted hours on the phone with support while they flounder and often end up solving my own problem and teaching them about the software!

I refuse to pay the ridiculous prices for “Lacerate” and hope Intuit finally gets the memo and corrects course to fix the organizer and other problems mentioned…