I am so frustrated with the e-organizer and it's inability to open and work with Mac or Apple.  I also agree I have had many PC users that just can't seem to open it.  The firewalls bring up a message that says your computer may implode if you continue with this process.  This is not helpful or encouraging to clients.  For all the money we pay for this tax software our lives should be made more convenient and not create more work.