ProSeries Tax Idea Exchange

I'm noticing errors in the client billing in the latest Proseries software update. The program is adding and billing for forms in the Charges Per Form section that aren't included in the return and omitting others that are. Can someone fix this? It makes the billing feature unusable.

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Comments

New Member

I have been having the same problem.

They must have added a form but not a line for amounts

Level 2

Has anyone had issues with Proseries not tracking client hours properly

Level 1

We are experiencing this problem as well -- invoice shows billing for forms that are not in the return at all. I'd love to see a response to this question from the engineers/designers.