When running the Lacerte program or Lacerte Setup, mapped network drives do not appear, even though the drives show properly in Computer and Windows .
This occurs due to a Windows security feature designed to isolate User sessions from Admin sessions. For more information on why this occurs, see the Microsoft article HERE.
Option 1 - Run the Mapped Drive tool from Lacerte Tool Hub
Step 2: Using the tool in the Lacerte Tool Hub
- Open the Lacerte Tool Hub.
- Select Network on the left.
- Click on Mapped Drive Utility.
- Follow the on-screen instructions to run the tool.