ThaiJazz
Level 1
‎04-21-2020 10:30 AM

I didn't get a stimulus payment because the IRS didn't have my bank information.  I applied my 2019 overpayment to my 2020 estimated taxes.  When I use the IRS link to provide my bank information it gives me an error because of the security question that needs to be answered in only one of two ways....Did you receive a refund or owe money and what is the amount? I can't be the only one this is happening to...Any suggestions as to how I can provide the IRS with my bank information?

 

0 Cheers
itonewbie
Level 15
‎04-21-2020 10:37 AM

Gee whiz!  This SEO thing is working out real well for Intuit.

This is a forum for tax professionals only.  You may like to pose your question to the TurboTax Community instead: https://ttlc.intuit.com/community/file-with-turbotax/discussion/03/303

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Still an AllStar
IRonMaN
Level 15
‎04-21-2020 10:44 AM

How about just being patient and waiting for a check to arrive?


Slava Ukraini!
abctax55
Level 15
‎04-21-2020 10:48 AM

Any suggestions as to how I can provide the IRS with my bank information?

I do have a lot of suggestions; I reserve them for my PAYING clients tho.

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
IRonMaN
Level 15
‎04-21-2020 11:23 AM

The “pre-terminated” clients? 😁


Slava Ukraini!
abctax55
Level 15
‎04-21-2020 11:50 AM

I like that... "pre-terminated".

I can't (ethically) fire them now.  But just wait until this fall 😂

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
IntuitBettyJo
Community Manager
Community Manager
‎04-22-2020 03:59 PM

Hi @ThaiJazz  ,

You’ve come to an Intuit site supporting tax professionals, and you may be looking for support as an individual taxpayer. Please visit the TurboTax Help site for support.

Cheers!
Betty Jo

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