"is there another forum that i should be in?"

You are posting on the internet, in a Community of peer users for Intuit's Professional Tax Preparation programs.

It helps to ask about how to use the software in the specific forum that is for the program you are using, not in this Industry Discussions section. That way, when you have a question about using the tax preparation program, you are asking the people that also use that same program.

If you need lots and lots of Tax Preparation help, this is not the place to learn how to prepare US income tax returns. You should already have done this through educational and professional development and ongoing continuing education programs, so that you are a Prepared professional for the tax year you are working on, for your customers.