I have a tax client that is a US citizen and is married to a non-resident alien with a ITIN number. They have a child (US citizen). They are not receiving the EIC nor the child & dependent care credit, its calculating zero for the credit? 

They are filing Married filing Joint but the husband doesn't work only the wife. The AGI is 51,916, so it within the range. I looked it up (see below) and its ProSeries is not calculating? 

U.S. Citizen or Resident Alien

To claim the EITC, you and your spouse (if filing jointly) must be U.S. citizens or resident aliens.

If you or your spouse were a nonresident alien for any part of the tax year, you can only claim the EITC if your filing status is married filing jointly and you or your spouse is a:

• U.S. Citizen with a valid Social Security number or
• Resident alien who was in the U.S. at least 6 months of the year you’re filing for and has a valid Social Security number