Every year it gets worse, I never come for answers in the community because many are wrong. Then you try calling and you are on hold for over an hour, sure we got that kinda time!!! Not!!!! WE are looking around for a different program, lacerte has just gotten untenable at this point! We pay 10's of thousands a year for this program and so far since 0101/2023 to today 02/18/2023 we have been on hold or talking to IT for 92 hours I would love to bill them my $250 an hour!