Thank you TaxGuyBill.

Agreed that it does seem like the taxpayer qualifies, but he's had a large NOL for several years and does not work, so we just aren't seeing how in the world the Marketplace could have estimated his income at between 100% and 400% of poverty line  

Insurance Agent was the one to input his information into the Marketplace application, but she had copies of his 2019 & 2020 1040's showing the negative AGI and he is not currently employed.   

We explained to our client that the Agent could not have provided accurate information on his Marketplace application (whether or not it was an honest mistake, fraud or ignorance remains to be seen) and he does not want to "take any chances" and wants to pay back the APTC and does not want to claim the additional PTC.  

But Proseries doesn't seem to allow a taxpayer to not claim PTC in this situation...is that correct?  Is there any other way to correct this issue?  Our old software had a Y/N checkbox if the taxpayer fell below 100% and did not qualify, but I don't see anything like this in Proseries...