ashah
Level 1
04-13-2019
04:25 PM
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2017 tax refund was process with a incorrect bank account, thats why tax payer never recived his refund. spoke with IRS said they deposit the refund to the incorrect bank account. Which was a mistake. can some one advise how to proceed with this sitiutaion.
Kathi_at_Intuit
Employee
04-16-2019
10:09 AM
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Welcome to the community and thank you for reaching out. I would take a look at this IRS webpage:
Refund Inquiries 18
https://www.irs.gov/faqs/irs-procedures/refund-inquiries/refund-inquiries-18