@Jeanne Magmer 

Please Edit this posting you made and Remove your phone number from this public internet forum. This is not Customer Support for Intuit. This is a peer user community open on the internet to any spammer and scammer.

I will flag your posting to be edited by Intuit, if you don't get to it timely.

Did you sign into your Intuit Account and make your changes there? That's where I would start.