qbteachmt
Level 15

Yes, that's what she should use.

Are you signed up for IRS e-news to your email? There are a lot of government newsletters you can select to get. For instance, I get payroll, retirement, NFP, local government, IRS, CFPB, etc.

This came in yesterday:

COVID Tax Tip 2021-39: Here’s how taxpayers can track the status of their refund

And here it is, on the web:

https://www.irs.gov/newsroom/heres-how-taxpayers-can-track-the-status-of-their-refund

"Here’s how taxpayers can track the status of their refund


Tracking the status of a tax refund is easy with the 
Where's My Refund? tool. It’s conveniently accessible at IRS.gov or through the IRS2Go App.

Taxpayers can start checking their refund status within 24 hours after an e-filed return is received.

Refund timing
Where's My Refund provides a personalized date after the return is processed and a refund is approved. While most tax refunds are issued within 21 days, some may take longer if the return requires additional review.

Here are some reasons a tax refund may take longer:

  • The return may include errors or be incomplete.
  • The return could be affected by identity theft or fraud.
  • Many banks do not process payments on weekends or holidays.

Claiming the recovery rebate credit on a 2020 tax return will not delay processing of a tax return. However, it is important that taxpayers claim the correct amount. If a correction is needed, there may be a slight delay in processing the return. If corrections are made, the IRS will send the taxpayer notice explaining any changes. The recovery rebate credit will be included in the tax refund.

The IRS will contact taxpayers by mail if more information is needed to process their tax return.

Fast and easy refund updates
Taxpayers can start checking on the status
of their return within 24 hours after the IRS acknowledges receipt of an electronically filed return or four weeks after the taxpayer mails a paper return. The tool's tracker displays progress in three phases:

  1. Return received
  2. Refund approved
  3. Refund sent"
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