Lacerte has continued to go down hill.  What company makes you wait hours for customer service to call you back.  Yesterday is not one time occurrence.  This is an ongoing problem during tax season and has been for years.  Not sure how long you have been with Lacerte, but this is not the first time their system crashed on the filing deadline.  

Lisa's comment does not address my problem.  The returns were not rejected.  The error said "Transmission Failure."  The federal return showed "Received at Lacerte."  My error had nothing to do with filing for a stimulus or identity theft.  It had to do with Lacerte not having the right things in place to ensure their e-file system did not crash.  

Any recommendation for a new tax software company that converts Lacerte data accurately would be greatly appreciated.

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