In 2021 a client received an EIP debit card in the mail that had $700 on it. She never activated the card. She just tried to this month and it was expired. when she called the # of EIP card they said the funds were returned to the IRS and I should get them from them. I can not figure out how to help her get it from the IRS either directly, on her 2023 return or by amending 2021. Any ideas?

I'm using ProSeries Basic and filed her taxes in 2021 as well as today.